In this episode of “Warehouse Automation Matters,” host Mary Hart spoke with Kevin Sullivan, COO of Conectiv Supply Chain Solutions. They discussed the company's rich history in media and entertainment, the importance of flexibility in 3PL solutions, and how automation varies across different industries. Sullivan shared insights on balancing customization with scalability, the onboarding process for new customers, and the significance of data in enhancing automation. They also explored the challenges of reverse logistics and the future of automation technologies.00:00 Introduction to Conectiv Supply Chain Solutions01:09 Flexibility in 3PL Solutions02:29 Automation Across Different Industries04:41 Balancing Customization with Scalability05:34 Onboarding New Customers06:50 Packaging and Kitting Automation08:46 Handling Returns and Reverse Logistics09:42 The Role of Data in Automation11:15 Underappreciated Use Cases for Automation12:18 Future of Automation and Emerging Technologies13:20 Advice for Warehouse Managers

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