In this episode of Warehouse Automation Matters, host Mary Hart interviewed Tony Altman, President and CEO of Motivational Fulfillment. They discussed the evolution of the company, its commitment to continuous improvement, and the integration of technology and automation in warehouse operations. Altman shared insights on change management, the importance of communication, and how automation enhances employee experience while maintaining a people-first culture. He also emphasized the need for customized solutions in automation and offered advice for other 3PL leaders.00:00 The Journey of Motivational Fulfillment01:55 Commitment to Continuous Improvement04:35 Change Management in Warehouse Operations05:33 Building a Flexible WMS06:10 Real-Time Decision Making and Visibility07:10 Balancing Automation with a People-First Culture08:27 Training for New Technologies09:28 Impact of Robotics on Workforce Morale10:30 Future of Fulfillment Strategy11:25 Advice for 3PL Leaders on Automation

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