In this episode of Training That Works, Rustin Schroeder talks with Lauren Klaus about how to fix onboarding so it actually works. Lauren shares why the old sink-or-swim approach fails and what companies should do instead. Drawing from her background in speech science, the service industry, and eight years at TTSG, she breaks down the system that builds reps who last.You’ll hear how to blend live demos with multi-modal learning, why post-session debriefs matter more than you think, and how to use AI without losing the human side of coaching. Lauren also explains why one year isn’t enough time to ramp a rep… and what leaders must change if they want onboarding that creates confident sellers, not quick quits.🎙️ Training That Works — where top performers share what actually works. 🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

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