Episode 38: An Introduction to Blockchain and CX

This Is CX
28/11/2018 28 min Episodio 38
Episode 38: An Introduction to Blockchain and CX

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Episode Synopsis

In this episode, Mike and Paul are joined by Kayvon Hosseini, a Blockchain expert at West Monroe. We explore what Blockchain is, what it means for customer experience leaders, how firms are getting started with it and the opportunities for CX pros to ensure the needs of customers/employees are met.

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