Innovating on Customer Service and Cost Reduction in response to COVID-19

This Is CX
06/04/2020 19 min Episodio 57
Innovating on Customer Service and Cost Reduction in response to COVID-19

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Episode Synopsis

For those interested in learning more about Customer Service Excellence and West Monroe's capabilities to help organizations, please use the following link for a more information:WMP's Customer Experience OfferingsPaul and Mike would love to hear your thoughts on how you've seen Customer Experience and Customer Success start to come together! Email us at [email protected] or message us via social:Paul Hagen: @PaulHagen, https://www.linkedin.com/in/hagen2020/Mike Manfredo: @mmanfredo0528, https://www.linkedin.com/in/michaelmanfredo/If you enjoyed this episode, please consider rating and reviewing the podcast. We’d love to hear your feedback. You can also subscribe to the podcast on iTunes or Spotify.

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