The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Por: Intercom

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
484 episodios disponibles

Latest episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Mostrando página 12 de 25

Conversations on Support 21/01/2021
Productboard founder and CEO Hubert Palan on mastering product strategy 14/01/2021
Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology 07/01/2021
Holiday Rewind: Understanding the Conversational Support Funnel 31/12/2020
Holiday Rewind: Inside Intercom on Allyship 24/12/2020
Intercom’s 2020 people pivot 17/12/2020
Solving the customer success equation: Nick Mehta on delivering value at scale 10/12/2020
Built for You E02: Making of Series 03/12/2020
S.H.O.P. Part 4: Present 27/11/2020
S.H.O.P. Part 3: Online 19/11/2020
S.H.O.P. Part 2: Habits 12/11/2020
S.H.O.P. Part 1: Store 05/11/2020
Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation 29/10/2020
Nate Brown on why proactive CX is the next competitive battleground 22/10/2020
Bob Moesta on unleashing your sales superpower 15/10/2020
Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales 08/10/2020
Intercom on Product: One for the roadmap 01/10/2020
Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND 21/09/2020
Blind co-founder Kyum Kim on the hidden power of anonymity 17/09/2020
The appliance of science: Mark Roberge’s formula for scaling 10/09/2020
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