Guide Your Customers and Avoid (Expensive) Friction

07/09/2023 12 min Episodio 50
Guide Your Customers and Avoid (Expensive) Friction

Listen "Guide Your Customers and Avoid (Expensive) Friction"

Episode Synopsis

Guidance is the key to great relationships between MSPs and their customers.  Too many MSPs don't provide the right kind of guidance to their customers, and that’s causing friction--the kind of friction that attorneys resolve by the hour.  And those attorneys don’t give a damn about your business, but I do. Want to know how to provide guidance?  Listen up.