Episode Synopsis "IT Cost Transparency"

IT Cost Transparency with: Chris Byrne - The ITSM Consultancy David Barrow – Independent Consultant & Author Rob York - Senior Engagement Manager - ServiceNow Simon Reeves - Associate Director, Service Delivery & Management - EBRD ‍

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More episodes of the podcast The Service Management Social

• What is Enterprise Service Management?
• Service Change, Transition & Transformation vs. User Adoption
• IT Cost Transparency
• Managing Business Risks through good Service Management Practices
• Driving Business Value through IT
• Business Aligned Service Architecture