In this episode of the Remote Work Tribe podcast, we chat with Andy Cabasso, co-founder of Postaga, a new all-in-one platform for link building and email outreach. He is also the co-founder of Offsprout, an app that helps web design agencies build websites for their clients more efficiently, using white-label website building tools. As a serial entrepreneur he shares a lot of valuable information about remote teams, onboarding, and remote-first culture.How did Andy start Postaga? (1:40)How is Postaga’s team structured? (2:50)How to grow your team and maintain a great culture? (4:10)Where to host your onboarding training, and how does the process work in general at Postaga? (7:50)How does Andy structure his onboarding and SOP courses? (9:50)How long does it take a new hire to feel acclimated to the role? (11:55)How to balance asynchronous and synchronous culture? (14:35)Hiring asynchronous-first talent. (17:05)What makes a good test project? (19:45)How to build team culture across time zones asynchronously? (22:25)Managing watercooler conversations on slack. (24:40)Mindset shift from an agency business to a high-growth SaaS. (26:00)False assumptions about the SaaS industry. (27:50)How does Andy structure customer support/success today? (39:00)Intercom and how customer success can be done better. (32:40)Lightning round questions. (35:20)We hope you enjoy it!Links mentioned on the podcastPostaga.com - Be sure to use the coupon code podcast50 for 50% off for three months.linkedin.com/in/andrewcabasso/twitter.com/andycabassoBook - Traction - by Gino WickmanTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

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