The Protocol Lab Podcast gives insight into how small businesses can utilize protocols to convert missed phone calls into opportunities for growth. The podcast sheds light on a problem often overlooked by many small businesses: missed calls that, when added up, can cost significant revenue loss through missed opportunities. To address the repercussion of this problem, an Answering Service Protocol is presented, where Aiva, an artificial intelligence, handles calls 24/7, capturing all necessary details and leads. By implementing this seamless extension to businesses, the protocol ensures that no call goes unanswered and potential customers don't slip through the cracks, leading to a proactive, efficient business operation that increases leads and sales, contributing to the business's sustained growth. The episode provides an invitation to learn and adopt Aiva protocols, reminding listeners that every missed call is a missed business opportunity. AIVA AI Automation Suite

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