This discussion centres on the burgeoning trend of AI-powered phone answering systems, a technological advancement that is permeating the hospitality industry with remarkable rapidity.Takeaways: The emergence of AI-powered phone answering systems is significantly transforming the hospitality industry. Utilising AI tools allows venues to manage customer inquiries without staff interruption during busy service hours. Adopting an online-first booking strategy can enhance guest experience and streamline operations efficiently. Automating responses to repetitive guest inquiries can improve service quality while reducing staff stress levels. AI systems can operate 24/7, capturing late-night and early-morning booking requests without requiring human presence. It is essential to evaluate the suitability of any technology for your specific venue to maximise its benefits. Subscribe to the 🥪Sandwich Press Newsletter: LinkOpen Pantry Co. Website: LinkOpen Pantry Co. Instagram: LinkOpen Pantry Co. YouTube: LinkOpen Pantry Co. LinkedIn: LinkLinks referenced in this episode:nowbookit.comsevenrooms.comopentable.com

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