What happens when you're tasked with leading a clinical team, but you don't have clinical credentials yourself?  In this episode, Zed and Paul are joined by Kirk Hughs, Operations Director at University of Utah Hospitals and Clinics, to unpack the hard-earned lessons that non-clinical leaders need to succeed in a clinical world. From navigating resistance to earning trust and aligning through empathy, Kirk shares practical strategies (and a few battle scars) for how to lead with influence, not authority. If you've ever felt like your title wasn't enough to gain buy-in, this one's for you. Brought to you by ASCENT: https://www.askascent.com/ Connect with Kirk Hughs: https://www.linkedin.com/in/kirk-hughs/

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