In this episode of The Practice Leader Podcast, Zed and Paul talk with Dr. David Canes, founder of WellPrept, about a simple but powerful shift in how practices prepare patients for their visits. Instead of relying on rushed, repetitive explanations during face-to-face time, Dr. Canes shares how pre-educating patients with curated content creates more meaningful conversations, improves patient trust, and reduces burnout. By eliminating knowledge gaps, practices can deliver consistent patient communication, reduce frustration, and strengthen operational efficiency. If you want every visit to be smoother, more productive, and more consistent, this episode is a must-listen. Connect with David: https://www.linkedin.com/in/david-canes-ba19a951/  Learn about WellPrept: https://www.wellprept.com/ Learn about ASCENT: https://www.askascent.com/

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