ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "The Portal - Maximizing Your Investment in IT Service Management"
Episode Synopsis
In this Episode:
- Introduction by Sarah
- David speaks on the value of ITSM
- Ed provides an overview of Event Management
- John speaks on the importance of Metrics and KPIs
- Sarah wraps it up with a brief summary and a list of upcoming events
- Introduction by Sarah
- David speaks on the value of ITSM
- Ed provides an overview of Event Management
- John speaks on the importance of Metrics and KPIs
- Sarah wraps it up with a brief summary and a list of upcoming events
More episodes of the podcast The Portal - your gateway into all things IT Service Management
The Portal - The Commercialization of ITIL
08/07/2009
The Portal - Moving Beyond RACI in ITIL V3
25/09/2009
The Portal - ITIL V3 Awareness Tutorial
25/09/2009
In God we trust