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Listen "The Portal - Moving Beyond RACI in ITIL V3"
Episode Synopsis
While effective, ITIL v3 doesn't explain how to use RACI very well. D'Arcy McCallum Director of Education at Consulting-Portal strives to clarify in part one of this two-part series.
More episodes of the podcast The Portal - your gateway into all things IT Service Management
The Portal - The Commercialization of ITIL
08/07/2009
The Portal - ITIL V3 Awareness Tutorial
25/09/2009
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