Professional standards and misconduct

19/10/2022 30 min
Professional standards and misconduct

Listen "Professional standards and misconduct"

Episode Synopsis

In this episode of the podcast, we are talking about the importance of professional standards in insurance and financial services, treating customers fairly, and addressing misconduct.

We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Executive Director of Professional Standards at the CII