Marko Sulamägi: RCS in 2024 - What's the Hype About?

20/12/2023 34 min Temporada 1 Episodio 9

Listen "Marko Sulamägi: RCS in 2024 - What's the Hype About?"

Episode Synopsis

In this episode, my guest is Marko Sulamägi from Messente's R&D team.
Marko and I dive into the recently announced improvement for 2024 - the introduction of RCS with a new update on all of Apple's smartphone devices.
We discuss the impact of this update on the business messaging customers - and we explore how it will change how businesses interact with their customers and the new avenues it creates for engaging and personalized communication.
But that's not all - we will also delve into the customer perspective and examine how this update will enhance the experience with business messaging services. What does it mean for their convenience, accessibility, and overall satisfaction?
Happy listening!

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