We have made it to Episode 10!Youtube link: https://www.youtube.com/watch?v=xRQ214LIDJ8Free resource: Participant Key ContactsThere's nothing better than shaking things up and that's why today we're introducing to you roundtable podcasts!What is it you ask?A roundtable podcast is simply a bunch of amazing support coordinators discussing issues that grind your gears!This week's podcast on “The Journey to Conscious Healthcare” features Kellie MacGillivray from Hills Coordination, a former registered nurse in South Africa, Developmental Educator & Social Worker.Alongside her is Erica Devitt who is a former Disability support worker, House Leader and owner of Cos, I CareThis weeks podcast is called “Support Coordination #1 Roundtable with Kellie MacGillivray, Erica Devitt & Trevor Keen discussing the Do's & Don'ts of Support Coordination”Today we discuss:- Conflict of interest in the NDIS- NDIS proposed changes to Support Coordination- The importance of managing expectations of participants - Time management and maintaining boundaries with participants - How to balance a participant caseload alongside administrative as a sole trader - Our panel discuss rapport building and it's importance for setting up participants- Giving participants choice and control of how they want their Support coordination hours to be utilised- Helping participants prioritise their funding - PLANS! Be clear when you set up or deal with a big muck!- How building strong relationships with LAC’s (Local Area Coordinators) can help Support Coordinators build a strong caseload - How background in different roles and jobs can shape a more well-rounded individual in their life and job- How Developmental Educators can help people with time management and building routines - Turns out that Developmental Educators don't only do Positive Behaviour Support (PBS)- DE's & OT's comparison, who would have known?- Work life balance as a Sole trader- Difference between a Support Coordinator and Recovery coach - The challenges facing Support Coordinators who have participants with drastically reduced funding along with the risks of a plan review - Erica's magic wand, finding support coordination funding!Thought provoking ideas and conversations:1. What's your take on conflict of interest within the NDIS space? 2. Have you ever considered a Developmental Educator opposed to an Occupational therapist? 3. How do you manage expectations in your day-to-day life? 4. How does rapport building with your team members and customers affect you and them in your line of work?5. Is your line of work in a field you’re passionate about? And how does this rub off on your clients? 6. Have you ever had a plan review where funding has been drastically reduced? Ha Ha, surely yes...let's tackle it.Special mentions:Grant McLeish Tahlia - Erika’s mentor Janet Martin - The Benevolent Society Amy Wenger - Ability2BloomElizabeth Pascoe - Owner of Intrinsic SupervisionBree Coulter - Social Worker & Support Coordinator

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