Disabled people face a real challenge when using public transport. If we focus on the social model of disability then it is the environment that leads a person to be restricted or denied service due to the disability. \r\n\r\n\r\n\r\nAndy talks about the work he does with transport companies, especially one particular rail franchise\'s approach to Inclusive design for services, that takes into account the necessary adjustments to ensure people of any disability can find that they are being considered. \r\n\r\n\r\n\r\nHe also talks about his experience as a Paralympian and how his life changed for ever during a sporting event in his youth. \r\n\r\n\r\n\r\nThere is plenty here for organisations to take away in terms of steering their own thinking around accessibility for all.

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