In this episode of The Inclusion Bites Podcast, Joanne Lockwood welcomes Jenny Chen for a candid exploration into the challenges and possibilities of nurturing authenticity over assimilation in diverse societies and workplaces. The conversation traverses global politics, systemic barriers, and the subtle tensions between established norms and the pursuit of genuine belonging. Joanne and Jenny examine how performative inclusion often falls short, urging listeners to move beyond tokenistic gestures and confront the deep-rooted discomforts that block progress. Their dialogue scrutinises why political rhetoric about race and identity so powerfully shapes personal safety and access to rights, especially for those at society’s margins, and addresses the urgent need for systemic change through compassion, empathy, and courageous leadership.
Jenny Chen, formerly a high-ranking finance professional, now leads Catalyst Consulting with a mission to dismantle performative inclusion and rebuild workplace cultures where authenticity is not just accepted, but actively championed. Arriving in Canada as a political refugee from China at a young age, Jenny’s lived experience has instilled a relentless curiosity and insight into the immigrant journey – and its impact on identity and belonging. Jenny’s work as a DEI consultant merges personal narrative with strategic acumen, building bridges between underrepresented voices and decision-makers. Drawing directly on her own experiences overcoming systemic sexism and racism within corporate environments, Jenny advocates for practical integration of inclusive leadership, and highlights the necessity for individuals and organisations to recognise and address systemic failures at every level.
Joanne and Jenny challenge the notion that diversity and inclusion are merely HR initiatives, arguing for a fundamental redesign of systems to treat every person as uniquely complex. Their perspectives, from refugee journeys to combatting exclusion in finance, encourage listeners to consider how real change starts with courage, curiosity and the willingness to embrace uncomfortable conversations. They also discuss the peril of over-correcting social imbalances, warning against adversarial approaches and calling for sustainable, collaborative solutions.
A key takeaway from this episode is the power of honest dialogue and systemic empathy in building communities where all can thrive. Listeners will leave equipped with practical insights on fostering sustainable inclusion, as well as motivation to challenge status quo thinking, treat others as individuals, and engage courageously for a truly equitable future. Authenticity, as Joanne and Jenny remind us, is both the path and destination for true belonging.

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