Amy Geiger, Senior Director of Flex Strategy at Marriott International, discusses how Marriott is expanding its talent strategy to include all worker types, from FTEs and contractors to outsourced partners and freelancers, and how HR can lead this shift.Amy also shares how Marriott blends human and digital talent, including their recruiting bot “Olivia,” and why trust, transparency, and clear decision frameworks are essential as organizations adopt automation. She outlines a future where flexible talent and AI agents work alongside traditional roles to create more innovative teams and better guest experiences.

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