At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections.In this episode of The Failure Gap, Julie Williamson, Ph.D. speaks with Jersey Banks, Co-Founder of Urban Cowboy Boutique Hotels. Jersey shares her unique journey from a professional dancer to a successful entrepreneur in the hospitality industry. The conversation explores the challenges of building a brand, the importance of company culture, and the hard work behind the glamorous facade of hospitality. Jersey emphasizes the need for listening and learning in entrepreneurship, as well as the value of allowing team members to fail and grow. The episode concludes with Jersey's quirky wish for a better design solution for clawfoot tubs, highlighting her creative spirit.Episode TakeawaysJersey's journey began as a professional dancer before transitioning to hospitalityUrban Cowboy started as an Airbnb-style venture before evolving into a boutique hotel brandThe importance of listening to feedback from guests and adapting the business accordinglyBuilding a company culture is crucial for employee engagement and brand consistencyExpansion requires a shift in mindset and understanding of leadership rolesFailure is a part of the learning process in entrepreneurshipInstagram can create an illusion of ease in the hospitality industryTrusting team members to take ownership is essential for growthCreating a reciprocal culture between employees and guests enhances loyaltyEntrepreneurs should embrace the journey as a work in progressIf you would like to connect with Jersey Banks outside of this episode: Connect with her on LinkedIn and learn more about Urban Cowboy.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations. Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together.Learn more about Julie and Karrikins Group:Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

Ver todos los episodios