CX Update #17: customer loyalty, effective empathy and many more!

The CX Podcast
27/10/2023 8 min

Listen "CX Update #17: customer loyalty, effective empathy and many more!"

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Episode Synopsis

Neuhaus chocolates turned the idea of customer loyalty upside down, cleaning company CSU introduced a special phone case to motivate employees and improve customer culture, while AG Insurance did a great job collecting valuable direct customer feedback. Enjoy the new update, everyone!

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