CX Update #18: Mental flexibility, Victoria’s Secret and many more!

The CX Podcast
30/01/2024 5 min

Listen "CX Update #18: Mental flexibility, Victoria’s Secret and many more!"

Descargar episodio Ver en sitio original

Episode Synopsis

Welcome to CX Update #18! I am taking you to Disneyland Paris for an interesting story on the importance of mental flexibility. And do you want to know which much-heard reaction I’m allergic to? And what I think is so interesting about Victoria’s Secret CX? Listen to the podcast.

More episodes of the podcast The CX Podcast

CX Update #20: customer satisfaction at Airbnb, building empathy and more! 26/04/2024
CX TRENDS FOR 2024 07/12/2023
CX Update #17: customer loyalty, effective empathy and many more! 27/10/2023
CX Update #16: Personal AIssistants, frontline staff and many more! 29/09/2023
CX Update #15: Friction hunter, non negotiable rules and many more! 29/06/2023
CX Update #14: Artificial empathy, opposing interests and many more! 02/06/2023
CX Update #13: AI buying behavior, understanding customer feedback and many more! 28/04/2023
CX Update #12: Communities, human skills and many more! 31/03/2023
CX Update #11: New phase of personalization, the benefits of chatGPT and many more! 03/03/2023
CX Update #10: Customer Experiences stories about Le Louvre, Disney and many more! 30/01/2023
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA