The CX Leader Podcast | A resource for customer experience leaders

The CX Leader Podcast | A resource for customer experience leaders

Por: Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
340 episodios disponibles

Latest episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders

Mostrando página 16 de 17

Becoming the Chief "Charismatic" Officer 09/10/2018
CX Day Celebration! 02/10/2018
Getting over the bump 25/09/2018
From CRM to CX 18/09/2018
Empowering CX with Actionable Information 11/09/2018
The Pitfalls of Tech 04/09/2018
What's your goal? 28/08/2018
Let's Talk Tech 21/08/2018
Improving the patient experience 14/08/2018
A real-world SPRINT 07/08/2018
SPRINTing to a solution 31/07/2018
You need to drive action! 24/07/2018
Don't let your brand make false promises 17/07/2018
So you have a journey map... what now? 10/07/2018
Don't drive past your customers! 03/07/2018
Steer clear of the process map 26/06/2018
The Right Tool for the Right Job 19/06/2018
#Frankensurvey 12/06/2018
Requirements, Planning, and Execution 05/06/2018
The CEO, the Customer, and You 29/05/2018
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