Improving the patient experience

14/08/2018 23 min Temporada 1 Episodio 32
Improving the patient experience

Listen "Improving the patient experience"

Episode Synopsis

The phrase "healthcare is broken" is often used to describe the health services industry in America, but what does that mean? Steve welcome the co-founder and president of OurHealth, Dr. Jeff Wells, and they discuss what it means to provide better experiences for patients and how that compares to the customer experience space.