The Right Tool for the Right Job

19/06/2018 19 min Temporada 1 Episodio 24
The Right Tool for the Right Job

Listen "The Right Tool for the Right Job"

Episode Synopsis

In the third episode of our series on Building Your Listening Architecture, Steve welcomes Dr. Kyle Groff, a senior principal for global CX strategy at Qualtrics to discuss the tools and strategies in gathering customer insights.