Don't let your brand make false promises

17/07/2018 19 min Temporada 1 Episodio 28
Don't let your brand make false promises

Listen "Don't let your brand make false promises"

Episode Synopsis

Does your brand make a promise to your customers? Then you need to make certain your CX program can deliver on that promise! Steve welcomes back Jennifer Batley, a vice president and certified customer experience professional at Walker, for a discussion on how to make certain your brand aligns with your customer experience.