The CX Leader Podcast | A resource for customer experience leaders

The CX Leader Podcast | A resource for customer experience leaders

Por: Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
340 episodios disponibles

Latest episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders

All Good Things... 17/12/2024
A Soaring Transformation 29/10/2024
A Space for Customers 15/10/2024
Take the Transaction Out Of the Interaction 01/10/2024
Consistency Is the Key 17/09/2024
The CX Conundrum of Changing Minds 03/09/2024
The Harmonious Experience 20/08/2024
Encore: Eagles, Parrots, Doves, and Owls 06/08/2024
AI: Is It Hype Or Helpful? 23/07/2024
Talk Less, Listen More 09/07/2024
The Results Are In: Findings From the First CX Leader Pulse Study 25/06/2024
The Black Hole of CX 18/06/2024
Your Brand and CX: They're Connected! 11/06/2024
It's Moving Really Fast 04/06/2024
Encore: The Inclusive Experience 28/05/2024
Can AI Save Customer Support? 21/05/2024
Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges 16/05/2024
Rounds and Rounds We Go 14/05/2024
Give the Audience What They Want 07/05/2024
Equity in Healthcare 30/04/2024
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