Most communication fails because people aren't communicating well with themselves first. Leadership expert Molly Tschang, co-author of "Say It Skillfully" with Marshall Goldsmith, joins Adrian and Chester to unpack why those post-meeting sidebar conversations are killing team alignment, and what leaders can do about it.In this conversation, you'll discover the difference between being direct and being destructive, why vulnerability makes senior executives uncomfortable (and why it's essential anyway), and how to create the kind of psychological safety that actually moves teams forward. If you've ever struggled with having difficult conversations or wondered why your team isn't as aligned as you thought, this episode cuts straight to the practical solutions that work.00:00 Introduction to Effective Communication00:30 Meet Molly Tschang: Transforming Team Communication01:59 The Importance of Trust in Leadership03:54 Addressing Sidebar Conversations06:19 Say It Skillfully: Finding Your Authentic Voice11:58 Real-Life Examples and Executive Presence16:13 Handling Difficult Personalities at Work19:05 Building Credibility and Offering Constructive Feedback21:01 The Importance of Transparency in Leadership22:01 Creating a Culture of Inclusion and Dissent24:18 Aligning Leadership Actions with Cultural Values28:47 Addressing Politeness and Realness in Organizational Culture30:24 Rapid Fire Questions and Leadership Insights35:03 Final Thoughts and Resources for GrowthFollow Adrian, Chester and Molly:Connect with Adrian Gostick | Chester EltonLinkedIn: https://www.linkedin.com/company/thecultureworksofficial/Website: https://thecultureworks.com/Connect with Molly: LinkedIn: https://www.linkedin.com/in/mollytschang/Website: https://www.sayitskillfully.com/

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