Listen "Have a Safe & Happy Thanksgiving. 'Connected' will return Monday."
Episode Synopsis
The Connected Podcast: News and Events in the Insurance Ecosystem The Connected Podcast: News and Events in the Insurance Ecosystem In this episode of The Connected Podcast, we delve into the implications of the upcoming Thanksgiving 2025 holiday on the insurance industry. With an impressive 81.8 million Americans predicted to travel, including 73 million by car, the increased potential for accidents raises concerns for insurance providers. This shift, driven partly by recent flight cancellations, highlights the necessity for robust, real-time insurance solutions that can withstand surges in demand. The conversation emphasizes the challenges beyond the highways. With rising incidents of baggage mishandling and a surge in rail travel bookings, adaptability in insurance across all transportation sectors is crucial. Additionally, Thanksgiving's notorious reputation for home cooking fires—primarily due to unattended cooking—poses significant implications for home insurance claims. Insurance professionals are urged to ensure their systems are equipped to handle these dynamic challenges. By enhancing service capabilities and educating clients on risk prevention, insurers can transform these challenges into opportunities to build trustful, resilient relationships with policyholders during the holiday season. In a recent segment of The Connected Podcast focusing on the insurance ecosystem, the discussion centered on the rapidly evolving field of embedded insurance. Historically exemplified by buying life insurance at the airport, embedded insurance has now significantly advanced, integrating seamlessly into everyday transactions. Projections indicate that the embedded insurance market could grow from $156 billion in gross written premiums in 2024 to $1.1 trillion by 2033, making up about fifteen percent of global premiums. The episode highlighted insights from The Open and Embedded Insurance Observatory Report, emphasizing the fundamental shift in consumer interaction with insurance. This sector is expanding beyond banks and fintechs, creating a competitive landscape that requires regulatory attention. At the forefront of this transformation is auto insurance, where real-time quotes are now commonly offered at car dealerships, boosted by alliances between car manufacturers and insurers. The segment also touched on telematics, which remains poorly understood by consumers despite its longstanding presence. A survey revealed that 38% of UK drivers are unfamiliar with telematics, suggesting a need for the industry to improve communication about this technology. Clearer information at the point of sale is crucial to avoid surprises for new policyholders. Finally, the podcast explored the claims process, often a source of stress for customers. The current system, plagued by poor communication and cumbersome workflows, risks customer retention. The segment suggested modernization strategies to improve transparency, efficiency, and customer experience, potentially leading to a more responsive insurance environment. In this episode of The Connected Podcast, we explore significant news and developments in the insurance ecosystem. First, State Farm is making waves by proposing a 6.2% reduction in auto insurance rates for California drivers, set to take effect by February 2026, pending approval. This move is part of State Farm’s broader initiative to offer competitive rates while maintaining quality coverage, aligning with industry trends towards balancing customer satisf
More episodes of the podcast The Connected Podcast
Record Market Gains in 2025, Dollar Lower
01/01/2026
Trump Takes Aim at State Regulation of AI
23/12/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.