Episode Synopsis "Touching the Customer"

In today's ecommerce world it is not enough to have a website and a product. You have to have an "experience". That's experience must include order fulfillment.

Listen "Touching the Customer"

More episodes of the podcast The Clarity, Scale and Growth Podcast

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• Interview with Ecommerce Logistics Guru - Philippe Hermard
• Your Supply Chain is a People Chain
• The Last Mile - Interview with Charles Griffith
• Building website with open source solutions - Interview with Acro Media
• Managing Cut Off Times to Delight the Customer - Interview with Cliff Part 3
• Promise Date - Interview with Cliff - Part 2
• Shipping Date Vs Delivery Date
• How to Import Like a Pro 1
• Fulfillment and Customer Acquisition
• Supply Chain Change Leadership
• Touching the Customer
• Thinking Big
• Nordstrom Digital Transformation
• DTC - Why and When
• From TIMEX to AMAZON GLOBAL in 7 Years
• C is for Clarity