ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Managing Cut Off Times to Delight the Customer - Interview with Cliff Part 3"
Episode Synopsis
This is the final episode of the amazing interview with Clifford Cancelosi. In this third installment, we discuss fulfillment management using cutoff times to best serve the customer. Multiple cutoff times are essential for multi-node networks. Cutoff times are used to elevated the customer experience and delight the customer. Adding and manipulating cutoff times to enhance FC metrics is not only wasted effort, it does not serve the customer.
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