Episode Synopsis "Shipping Date Vs Delivery Date"

Ship Date vs. Delivery Date - Not only are e-commerce companies not focusing on the right metrics, there is no common defintion. 

Listen "Shipping Date Vs Delivery Date"

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• Managing Cut Off Times to Delight the Customer - Interview with Cliff Part 3
• Promise Date - Interview with Cliff - Part 2
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• Fulfillment and Customer Acquisition
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• Touching the Customer
• Thinking Big
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• DTC - Why and When
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