First Things First: Get the Fundamental Customer Experience Right

The Chief Customer Officer Human Duct Tape Show
02/12/2022 50 min Temporada 1 Episodio 235
First Things First: Get the Fundamental Customer Experience Right

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Episode Synopsis

In this conversation with Matt Baer—Chief Digital and Customer Officer at the longstanding, iconic retailer Macy's—shares key insights on the importance of getting the fundamental customer experience right before anything else.

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