In this episode of Catalyst for the Trades, host Jennifer Bagley welcomes Utku “Dave” Kaynar, CEO of OnePath, to take you deep inside the future of automation, lead management, and true profitability for the trades. Learn how AI-driven workflows, intelligent booking, and seamless platform integration are helping HVAC, electrical, and plumbing companies convert more leads, reduce overhead, and outpace the competition—without sacrificing the customer experience.If you want to elevate your business, stop letting leads slip through the cracks, and finally operate at peak efficiency, this is the episode for you.Timestamps:00:00 – Meet Dave and the AI Revolution in the Trades01:23 – Dave’s Journey: From Buckeye Startup to Home Services Innovator04:11 – Data-Driven Insights: The 80% Rule & Repetitive Task Automation06:25 – The Lead Management Gap: Booking Rate Truths & Industry Challenges10:23 – AI and Financial Mastery: Boosting EBITDA with Automation11:24 – What Makes OnePath Different: Agentic AI & Intelligent Customer Journeys16:23 – The Power of Deep Integration: From Silos to Data-Driven Decisions20:45 – Rethinking the Customer Experience: Personalized Automation for Every Channel24:01 – Booking Without Bottlenecks: AI Chat, LSA, Web Forms, and Aggregator Integration27:55 – Why Speed Wins: Fastest Response, Highest ROI29:03 – Customer Preferences: Meeting Leads Where They Are, 24/731:45 – The Human Element: Human-in-the-Loop Support for Complex Cases32:50 – How OnePath’s Booking Experience Outshines Traditional Tools34:13 – Handling Urgent Appointments & Converting Every Opportunity35:24 – Next-Level Automation: Outbound, Retention, and Personalized Marketing36:58 – The Impact of AI-Powered Booking vs. Legacy Platforms38:01 – Preparing for the Agentic Future: AI as Your Workforce40:23 – How Contractors Can Finally Master High and Low Seasons41:45 – Streamlining Repetitive & Administrative Payroll with AI42:06 – Tool Comparison: Security, Integrations, and True Agency Intelligence47:12 – Navigating Legacy Tech, Automation Pitfalls, and Choosing Smarter Solutions49:24 – The AI-Enabled Contractor: Fast, Localized, and Language-Free51:44 – Connect with OnePath, Book a Demo, and Next Steps for ContractorsGuest Details:Utku “Dave” KaynarTitle: CEO & Co-Founder, OnePathBackground: With over 15 years in tech and a pioneering track record in AI and automation for home services, Dave brings deep expertise in SaaS, workflow optimization, agentic AI, and field service integration. He previously co-founded Buckeye, scaling dispatch automation during the pandemic, and has led partnerships with industry giants like ServiceTitan and Nextstar. Dave’s insider knowledge helps contractors unlock “free money” through automation—raising booking rates, increasing profitability, and optimizing every step of the customer journey.Relevant Links:OnePath AICatalyst for the Trades PodcastCI Web GroupThe Opus & Golds GroupEnjoyed this episode? Subscribe to "The Catalyst for Trades" on Apple Podcasts, Spotify, or your preferred platform. Share this episode with aspiring and established leaders, and stay tuned for more insights on driving business success and personal leadership growth.

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