Listen "Asking For Testimonials"
Episode Synopsis
Are you asking for testimonials as often as you should be? Learn how to make it easier.Talking PointsAsking for feedback should be part of your processAsk clients what their biggest concern was before hiring youTestimonial feedback can help you learn how to serve clients betterEven if you don’t use it as a testimonial, feedback can be used to update your website, service offerings, or FAQsWhen you ask for feedback frequently, you’ll start to notice patterns, and gain a better idea of what your clients valueAsk clients what surprised them about working with youAsk clients what they would have wanted to be different about their experienceThe last question to ask clients is “would you recommend me? Why?”If you edit client testimonials, make sure to leave the client’s voice intactAsking for testimonials can be an antidote to imposter syndromeClients are more likely to provide testimonials if you can ask questions that guide them through the process easilyWhen you get compliments from clients in the normal course of your work, you can ask to use those phrases as testimonialsQuotable Quotes“Even if you don’t ultimately publish the feedback that you get, it’s really important to get it.” –JS“The more you know, the better you’re going to be able to serve your next clients.” –RM“I hesitate to say always – I want to say always, though. It always surprises you.” –JS“The more you reflect what people really value about you, the more of those people you’re going to attract into your orbit.” –RMRelated LinksBuilding the Perfect TestimonialThe Right Way to Ask for TestimonialsMaking Time for Creativity – The Four Essentials
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.