Listen "S1 Ep 16 | Business Case or Basket Case"
Episode Synopsis
In this episode, Angus and Pete discuss the importance of understanding stakeholders when presenting business cases. The conversation also highlights strategies for crafting compelling proposals and navigating the complexities of boardroom dynamics, emphasizing the need for preparation and awareness of potential objections.
Takeaways
Understanding stakeholders is crucial for successful sales.
Sales champions may lack experience in presenting business cases.
A compelling business case should clearly state the problem.
Navigating boardroom dynamics requires knowledge of key players.
Business cases presentations to the board must address the cost of inaction.
Quick wins can help persuade decision-makers.
Prediction of likely objections and how to handle them is important preparation.
Researching company ownership can reveal hidden decision-makers.
Effective champions can improve sales outcomes.
Keywords
customer engagement, AI, sales, business case, boardroom dynamics, stakeholder management, customer service, ethics, accent modification, sales challenges
Takeaways
Understanding stakeholders is crucial for successful sales.
Sales champions may lack experience in presenting business cases.
A compelling business case should clearly state the problem.
Navigating boardroom dynamics requires knowledge of key players.
Business cases presentations to the board must address the cost of inaction.
Quick wins can help persuade decision-makers.
Prediction of likely objections and how to handle them is important preparation.
Researching company ownership can reveal hidden decision-makers.
Effective champions can improve sales outcomes.
Keywords
customer engagement, AI, sales, business case, boardroom dynamics, stakeholder management, customer service, ethics, accent modification, sales challenges
More episodes of the podcast The Angus & Pete Show CX Podcast
S1 Ep 35 | S1 Recap: AI AI AI ... Oh!
26/09/2025
S1 Ep 34 | S1 Recap: Boardroom Blunders
05/09/2025
S1 Ep 32 | S1 Recap: Taming the RFP Monster
01/08/2025
S1 Ep 31 | S1 Recap: What CX Buyers Want
18/07/2025
S1 Ep 30 | The Whistlestop Tour
27/06/2025
S1 Ep 29 | News Beat: June 2025
20/06/2025
S1 Ep 27 | GTM? Who's Job is it Anyway?
06/06/2025
S1 Ep 26 | It's the Proposition, Stupid!
30/05/2025