Eavesdrop on my conversation with Jamie Hicks. Jamie is my friend, a nurse, a mom of three, a Patient and Family Advisory Council Member for Children's Mercy and a National Speaker. Jamie shares her role and experience in helping doctors, hospitals and medical professionals improve the patient experience through specific feedback and constructive criticism. In this episode, you will take away ideas on how to ensure you solicit feedback regarding the experience your clients have when working with you. What is a positive experience for them and what could use some improvement?

Links to mentions from the episode:
List of 100 core values: https://daretolead.brenebrown.com/wp-content/uploads/2019/02/Values.pdf

Dare to Lead, by Brene Brown: https://daretolead.brenebrown.com/

Ver todos los episodios