The Account Experience Podcast

The Account Experience Podcast

Por: CustomerGauge
Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge, as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.
100 episodios disponibles

Latest episodes of the podcast The Account Experience Podcast

Mostrando página 4 de 5

100% Response Rate, 98% Retention Rate, 80% Referral Rate, Oh My! 14/09/2021
Your Passives and Non-Respondents Need More Attention! 06/09/2021
How Briggs Went From Single Digit Response Rate To Over 20% In 8 Months 30/08/2021
The Role of VoC at Amdocs 23/08/2021
The One Book That Will Change Your B2B CX Program Forever 16/08/2021
How Rentokil Is Building Their Brand On Exceptional Experience 09/08/2021
How SugarCRM is Using Account Experience to Build Customers for Life 02/08/2021
Building a World Class Experience Program at DHL Supply Chain 26/07/2021
How Just Eat Takeaway.com is Bringing the Restaurant Experience to Home Delivery 12/07/2021
How Sure is Changing the Game in Telecom Experience 05/07/2021
How SuperOffice CRM is Continuously Improving Their Experience Program 28/06/2021
3rd Party Cookies And The Increased Need To Focus On Retention 21/06/2021
How UX Impacts Customer Experience with Object Edge 12/05/2021
How Eaton Ensures Excellent Experience From Wholesaler to End User 26/04/2021
How Effortless Office Unlocked Their Customers Voice with NPS 19/04/2021
How Heineken Leveraged CX to Grow When Bars were Shut Down 12/04/2021
NPS vs. CSAT 05/04/2021
Your Frankenstein CX Tech Stack is Causing Churn! 29/03/2021
Want That Next Promotion? Start Connecting Drivers to Revenue 18/03/2021
Creating Super Promoters For Your Brand 11/03/2021
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