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Listen "4. Feedback & Difficult Conversations: Speak Now (HR's Version) đź—Ł"
Episode Synopsis
Regular feedback at work (both positive and constructive) is so important to employee well-being, development and performance.
So why do people find it so awkward? And what's the best way to give negative feedback that is actually constructive and effective?
Just a few of the hot topics we'll cover:
✨ How to adjust your feedback to the situation, relationship, cultural context and specific behaviours you want to enforce
✨ Helpful frameworks for sharing feedback and mediating conflicts (in as little as 15 minutes!)
✨ The 3 golden rules of deciding whether you should share a piece of feedback
Let us know your thoughts!Â
Prefer your podcasts more visual? This episode is also available on YouTube! Search "7people podcast"
Chapters
0:36 Today’s topic: Feedback and Difficult Conversations
1:29 Work dilemmas: Dealing with a colleague's body odor
2:09 The 'smell-er' needs to tell the 'smell-ee' (?!)
3:20 Adjust your feedback to different relationship/cultural contexts
4:02 High vs low context communication cultures: e.g. The Netherlands vs Brazil
5:13 Work dilemmas: Dealing with an overly-loud colleague or office
6:12 Do we need to embrace conflict?
6:54 Your problem is not everyone’s problem
7:38 Work dilemmas: Dealing with micromanagers
10:37 Useful feedback framework models (SBI, COIN)
12:57 How feedback impacts performance and productivity
13:50 Handling positive vs negative feedback: reinforcing vs redirective approaches
15:15 Watch out for your feedback debt!
17:32 Work dilemmas: Giving pushback to CEOs/higher leadership
20:01 Always, always show the data
23:08 Work dilemmas: Managing conflicts between other team members
24:03 How to resolve a conflict in 15 minutes? Try this mediation tool!
26:36 When is workplace conflict actually an HR problem?
29:30 The importance of timely feedback
30:22 Adapting your feedback to different situations
31:39 Top feedback and management tips for new managers
33:58 Should I give that feedback? 3 rules to follow
34:18 Why we don’t recommend the popular sh*t sandwich model
35:48 Concluding thoughts
About this podcast
Say hello to your favourite new HR podcast! 👋🏻 Join People & Culture professionals Flo & Paul from 7people as they dissect the weird, funny and strange topics they encounter in their day-to-day HR work. Each episode we'll focus on a variety of People-related topics and share our experiences, stories, tips and tricks, inspired by the many fascinating real-life "Have you got 5 minutes?" questions shared by our listeners.
Thank you to our friends at Personio for sponsoring this podcast.
About 7people
7people is a People and Culture consultancy based in Amsterdam. We're on a mission to create irresistible organizations, by providing practical and creative HR solutions for start-ups, scale-ups and innovative companies all across Europe (and beyond!).
For more cool HR insights, follow us on LinkedIn (@7people), Instagram (@7people_team) or subscribe to our monthly newsletter through our website (www.7people.team).Â
So why do people find it so awkward? And what's the best way to give negative feedback that is actually constructive and effective?
Just a few of the hot topics we'll cover:
✨ How to adjust your feedback to the situation, relationship, cultural context and specific behaviours you want to enforce
✨ Helpful frameworks for sharing feedback and mediating conflicts (in as little as 15 minutes!)
✨ The 3 golden rules of deciding whether you should share a piece of feedback
Let us know your thoughts!Â
Prefer your podcasts more visual? This episode is also available on YouTube! Search "7people podcast"
Chapters
0:36 Today’s topic: Feedback and Difficult Conversations
1:29 Work dilemmas: Dealing with a colleague's body odor
2:09 The 'smell-er' needs to tell the 'smell-ee' (?!)
3:20 Adjust your feedback to different relationship/cultural contexts
4:02 High vs low context communication cultures: e.g. The Netherlands vs Brazil
5:13 Work dilemmas: Dealing with an overly-loud colleague or office
6:12 Do we need to embrace conflict?
6:54 Your problem is not everyone’s problem
7:38 Work dilemmas: Dealing with micromanagers
10:37 Useful feedback framework models (SBI, COIN)
12:57 How feedback impacts performance and productivity
13:50 Handling positive vs negative feedback: reinforcing vs redirective approaches
15:15 Watch out for your feedback debt!
17:32 Work dilemmas: Giving pushback to CEOs/higher leadership
20:01 Always, always show the data
23:08 Work dilemmas: Managing conflicts between other team members
24:03 How to resolve a conflict in 15 minutes? Try this mediation tool!
26:36 When is workplace conflict actually an HR problem?
29:30 The importance of timely feedback
30:22 Adapting your feedback to different situations
31:39 Top feedback and management tips for new managers
33:58 Should I give that feedback? 3 rules to follow
34:18 Why we don’t recommend the popular sh*t sandwich model
35:48 Concluding thoughts
About this podcast
Say hello to your favourite new HR podcast! 👋🏻 Join People & Culture professionals Flo & Paul from 7people as they dissect the weird, funny and strange topics they encounter in their day-to-day HR work. Each episode we'll focus on a variety of People-related topics and share our experiences, stories, tips and tricks, inspired by the many fascinating real-life "Have you got 5 minutes?" questions shared by our listeners.
Thank you to our friends at Personio for sponsoring this podcast.
About 7people
7people is a People and Culture consultancy based in Amsterdam. We're on a mission to create irresistible organizations, by providing practical and creative HR solutions for start-ups, scale-ups and innovative companies all across Europe (and beyond!).
For more cool HR insights, follow us on LinkedIn (@7people), Instagram (@7people_team) or subscribe to our monthly newsletter through our website (www.7people.team).Â
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