Product-Led People Experience (PX). It’s a fresh, practical approach to HR, based on treating the employee experience like a product, and applying Product/UX thinking to solve organizational challenges and design, test and improve their People Experience.The results: smashed HR silos, faster, more impactful business wins, and a shift in HR’s traditional role from admin support to strategic business growth driver.It’s a hot topic for many progressive People leaders, including today’s guest star Luke O’Mahoney. Luke is founder of SapienX, creator of the PX Espresso newsletter/podcast and an all-round Product-Led PX guru.He joins 7people People & Culture consultants Paul and Florentine to:💡 Bust the PX Product jargon (it’s really just a mindset shift)💡 Share his best tips for working product-based NOW💡 Outline the step-by-step Product-Led PX process cycleIn Luke’s words: If we want to think differently about HR, we need to think differently IN HR. With this episode you can start today!Want more PX?Things got so nerdy, we didn’t have enough time to cover it all in 1 episode. FOLLOW the show for 2 upcoming extra mini bonus episodes, deep diving into:Product-based alternatives to engagement surveysPX as a subscription product: How does it work in practice?Other PX people and books mentioned in the show:Megan TrotterJessica ZwaanMatt LernerEric Reese (The Lean Start-Up)Patrick Lencioni (Seven Dysfunctions of a team)CHAPTERSBackground00:00 About today’s guest - Luke O’Mahoney02:19 What IS “PX as a product”?Basics: What is Product-Led thinking05:01 Product-Led thinking: Problem vs Solution-first07:21 The 5 Whys & minimising wastePX in practice09:07 Case study: create a flexible work policy11:45 Research phase12:38 Identify the why (double 🔹)14:51 Build the Min Viable Product15:48 Design & iteration: Validation learning loop17:12 Tricks: Smokescreen MVP & A-B testing19:08 Moving from MVP → pilot20:09 Design for the worst affected user21:17 Step 1 = MINDSET 22:08 How long to test?26:36 Boosting strategic impact30:33 Shifting HR admin to enablementIntermezzo: Would you rather have…32:36 HR specialists vs product managers?Practical tips35:31 Easy ways to work product-led NOW38:18 Summary: Our key takeaways

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