What's the REAL secret to being a great boss, according to People & Culture experts? The answer's simpler and more boring than you might think...but rarely done well in practice! HR expert and and author Roland Grootenboer (Google, Blendle, "Het boek waarvan je baas niet wil dat je het leest") joins us to break down the '3 beautiful basics' leaders need to help their people thrive: Clarity, Consistency and Empathy. When leaders get those basics right, everything else, from performance to engagement to wellbeing follows more naturally. Listen now to learn how!What you'll learn in this episode: What separates 'good' bosses from 'great' ones?Empathy: how to make it a competitive advantage, and why it doesn't just mean being 'soft'Assume good intent: how distrust poisons cultureThe importance of boundaries: You are not your employee's therapistWhy lack of clarity causes resentment and keeps you stuckThe hard truth about leadership: the boring basics are the most importantChapters00:00 - Intro01:02 - About today's topic and guest02:08 - Empathy: why & how to do it better05:47 - Empathy = key to engagement08:45 - Radical candor: Good empathy is not being 'soft'!11:12 - Bridging the People vs Business needs gap14:14 - Don't scar on the first cut16:08 - Underperformance: a system or person issue? 19:31 - Consistency & boundaries: Managers are not therapists!24:57 - Clarity: The importance of clear expectations28:58 - Adapting leadership styles to context35:01 - Final takeawaysUseful resources mentioned in this episodeHarvard Business Review study on Empathy: https://hbr.org/2004/01/what-makes-a-leaderKim Scott's 'Radical Candor' model: https://kimmalonescott.medium.com/what-is-radical-candor-learn-the-basic-principles-in-6-minutes-50391b3ad76a

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