In this week's episode of SUGTalks, Craig is joined by Gavin Critchley, Deputy Leader, EMEA Customer Office at SAP, to discuss how organisations can get the most from SAP support. Gavin shares 10 steps that organisations should follow when seeking technical support from SAP, and how to ensure issues are resolved as quickly as possible.   To learn more about SAP Support Accreditation, please visit: https://learning.sap.com/learning-journeys/getting-started-with-support-from-sap-support-accreditation To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme 

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