Building better service systems is the thread through the tapestry of Linda LaGanga’s career history, which spans high-tech startup operations, clinical service delivery, and quality and process improvement. As an author and educator in clinical appointment scheduling and service operations, Linda has forged new frontiers of clinical appointment scheduling research and practice to promote better access to healthcare services. Linda is the VP of Quality & Informatics at Mental Health Partners, a 501 (c)(3) charitable organization. MHP was founded in 1962 as the Mental Health Center of Boulder County and opened at the county general hospital on North Broadway in Boulder. After leading a bicoastal professional and educational life, Linda settled in Boulder, CO where she walks to work as often as possible and minimizes her carbon footprint by using her Eco transit pass to the max.

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