ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Mirror Mirror on the Wall"
Episode Synopsis
Mirror mirror on the wall, who's the fairest of them all, from the good old Snow White fairytale. And as we know, the mirror cannot and does not lie! Mirroring is a great conversational skill to have to both create ease with the other person and to gain feedback from them on your own conversation behaviour. Have you noticed how naturally a smile will be reflected back at you, or a frown? But mirroring isn't about creating conflict or being abrasive, it's about empathy & understanding! Listen in to learn more!
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