Mike Neumann of Fit Body U used his experience working at 11 fitness centers and gyms, as a pizza driver and even on the rail road to craft a member service first business model for his gym, Fit Body U. Mike takes a simple approach to his Fit Body U, he looks at what other gyms do and does the opposite. He shares how doing things DIFFERENT actually provides a much better experience to his members. Given the fact that 70% of his members are active users of the gym it is clear is business model is working. Here are some things Mike is doing different in a big way! -Instead of trying to sell every member personal training, he provides it FREE. -Many gyms make it next to impossible to cancel, not at Fit Body U. Want to cancel, talk to Mike and it is cancelled immediately. He does not even take one more payment. -Sign up fees, forget them. Fit Body U has none. Those are just a few of the big differences at the neighborhood fitness center called Fit Body U in Bourbonnais Illinois.

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