Send us a textDiscover the pivotal role that core values play in shaping the culture and operations of a children's activity organisation. Today, James sits down with Harry Lambert, founder of OTB Coaching, a dynamic football academy known for its innovative approach to youth coaching. Harry shares the transformative journey of OTB Coaching, from its early days as 'On The Ball' to its rebranding, focusing on the integration of both on-the-ball and off-the-ball coaching strategies, embracing values that pack a real punch: Energy, Care, and Detail.This conversation covers the challenges and triumphs of embedding energy, care, and detail into every facet of the business, demonstrating how well-defined values can drive growth, enhance customer engagement, and streamline internal processes. This talk is your front-row ticket to turning values into victory. Game on!Stay tuned for more insightful episodes from Steps2Success, where we help you navigate the challenges of running a children's activity organisation with practical advice and expert insights.Created with pride by LoveAdminEdited with finesse by Making Digital Real

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