With 20+ years working for the post office, our guest had a dream to one day own her own postal store with the ability to individualize customer service and provide guidance.In the spring of 2019 that dream came true when Tiffany Townsend founded Ship Black, a logistics super center focused on serving black owned e-commerce businesses.Ship Black is a one-stop-shop for startup businesses. It provides fulfillment services, education, and guidance in the customer service realm to elevate its customers’ ecommerce business and the effectiveness of their supply chain. Tiffany is also an advocate for autism awareness, regularly volunteering her time and resources to support local organizations, and providing warehouse apprenticeship training and jobs, which helps individuals gain the necessary skills and knowledge to succeed in the logistics and warehousing industry.To learn more about SHIP BLACK, please visit: https://shipblack.comTo receive the education you need to succeed at shipping with your business, please visit: https://shipblackuniversity.comFor a FREE Consultation with Tiffany and her team, please email: [email protected] and put FREE in the subject line.Connect with Tiffany and SHIP BLACK on social here:LinkedIn: https://www.linkedin.com/company/ship-black/ and https://www.linkedin.com/in/tiffany-townsend-sb/ Facebook: https://www.facebook.com/shipblackcoInstagram: https://www.instagram.com/shipblackco/Thank you for carving out time to improve your Founder Game - when you do better, your startup will do better - cheers from Boston!Ande ♥https://andelyons.com#fulfillmentcenter #blackownedbusiness #supportingblackownedbusinesses #ecommerce WHAT WE LEARNED:00:00 Meet Tiffany Townsend07:00 - Turning a dream into a reality12:00 - Buying an existing business14:00 - Pandemic pivot = mobile mailroom for Tiffany's community!20:00 - How serving customers ecommerce needs created SHIP BLACK - a one-stop-shop fulfillment center25:00 - Tiffany used Houston Ship Station for a seamless integration into all ecommerce platforms29:30 - The Pound Cake Story - how Tiffany saved an act of kindness during the pandemic 30:00 - The BEST ecommerce shipping advice you'll ever receive36:00 - Bootstrapping your business to success39:00 - Mailing solution specialist - Tiffany's educational arm of SHIP BLACK: https://shipblackuniversity.com44:00 - NOW is the time to fix and enhance all your product shipping needs!49:00 - the cheapest way is not always the BEST way50:40 - shipping insurance advice and insights53:00 - how Tiffany serves the autism world with specific training and skills learning for folks on the SpectrumJOIN STARTUP LIFE LIVE MEETUP GROUPGet an alert whenever I post a new show!https://bit.ly/StartupLifeLIVEWBENC APPLICATION SUPPORTLearn more here: https://bit.ly/GetWBENCSend me an email: [email protected] WITH ME ONLINE: https://twitter.com/AndeLyonshttps://www.linkedin.com/in/andelyons/ https://www.instagram.com/ande_lyons/ TikTok: @andelyonsANDELICIOUS ANNOUNCEMENTSJoin Innovation Women here: https://bit.ly/AndeInnoWomenArlan’s Academy: https://arlansacademy.com/Scroobious - use Ande15 discount code: https://www.scroobious.com/How to Raise a Seed Round: https://bit.ly/AAElizabethYinTune in to Mia Voss' Shit We Don't Talk About podcast here: https://shitwedonttalkaboutpodcast.com/SPONSORSHIPIf you resonate with the show’s mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! [email protected]

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