Episode Summary:In this episode of Start. Scale. Exit., Ivan Galvez speaks with Ruchi Singh, founder and CEO of iRobo, a SaaS platform revolutionizing check-in systems in hospitality and healthcare using AI and robotics. Ruchi shares her 25+ years of global tech experience, how frustrating personal travel and hospital wait times sparked her startup vision, and why thoughtful observation is an underrated entrepreneurial superpower. From MVP to pre-seed, Ruchi walks through building a solution that reduces wait times, improves customer experience, and has the potential to save lives in emergency situations.Key Takeaways:Why long wait times in hotels and hospitals are more than just an inconvenience—they're a global, costly problemHow real-world frustration can be the spark for scalable innovationRuchi’s journey from India to launching her startup from George Washington UniversityWhat founders must prioritize when building AI-powered solutions for real humansThe one mindset shift every pre-seed entrepreneur needs to succeedLessons from prototyping hardware SaaS solutions with Intel supportGolden Nugget:“Be a better thinker. We’ve stopped using our minds to solve real problems. Technology should follow purpose—not the other way around.”Mentioned in the Episode:iRobo (AI & Robotics platform for smart check-ins)Seabed Germany tech showGeorge Washington University (GWU)Bhagavad Gita (Ruchi’s favorite book)Perplexity AI (AI tool recommendation)Connect with Ruchi Singh:LinkedInEmail: [email protected]: +1 (857) 395-0594Coming soon: iRobo website (currently pre-launch)Listen Now & Subscribe:Apple Podcast: https://podcasts.apple.com/us/podcast/start-scale-exit-by-sintesys/id1821116362Spotify: https://open.spotify.com/show/67vlE6A7nyoz7imV97qhqKAmazon Music: https://music.amazon.com/podcasts/ffad99ff-f3b7-4ac5-85e8-b85cde4a1c8d/start-scale-exit-by-sintesysPowered by Sintesys.us Sintesys helps SaaS founders scale their platforms and customer experiences with high-performance development and support.

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